We at Vistaflor.com are proud to send the finest, most beautiful flowers. Your complete satisfaction is our guarantee. If you are unsatisfied in any way, Please contact our customer support center at 1-877-281-0327 Monday to Friday from 8:00 AM to 5:00 PM EST or e-mail us at shoprite@vistaflor.com

CANCELLATION POLICY:
Cancellations are required within 48 hours of the date/time you placed your order.

To cancel an order within 48 hours please call 1-877-281-0327, Monday-Friday between the hours of 8:00am-5:00pm Eastern Standard Time, or email: shoprite@vistaflor.com and save your email receipt.

RETURN/REFUND POLICY:
Claims must be made within 48 Hours of receiving your product, Please contact us at 1-877-281-0327, Monday-Friday between the hours of 8:00am-5:00pm Eastern Standard Time, or email: shoprite@vistaflor.com and save your email receipt.

Important: We are unable to accept returns on Flower orders. Please report any issues to our toll free at 1-877-281-0327 within 24 hours of receiving the product.

Note: A credit will be issued to the sender's credit card within 30 days of receipt

We are pleased to offer assistance to our shopper, and invite you to review the answers to many of our frequently asked questions (FAQs). If you are unable to find the answer to your question within our FAQ section, we invite you to contact us, your comments and suggestions are very important